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Express Plan Terms & Conditions

MY ACE COURIER EXPRESS SUBSCRIPTION PLAN TERMS AND CONDITIONS & CUSTOMER CONSENT FORM

This document (“Agreement”) constitutes a legally binding agreement between the Subscriber ("Customer", "You", "Your") and MY ACE COURIER SERVICES PRIVATE LIMITED (“Company”, "We", "Us", "Our"), having its registered office at B2/21, Gandhi Path, Vaishali Nagar, Jaipur Rajasthan - 302021.

By purchasing, accessing, or using the My Ace Courier Express Subscription Plan ("Subscription Plan"), You unconditionally accept and agree to comply with these Terms and Conditions in their entirety.

1. Eligibility
  • ● Only individuals who are Indian citizens aged 18 years and above are eligible to purchase this Subscription Plan.
  • ● Each Subscription is intended for personal or business use of courier and logistics services and is non-transferable and non-refundable under any circumstances.
  • ● There is no cap on the number of Subscription Plans a Customer may purchase; multiple subscriptions increase chances in lucky draws.
  • ● No upgrade or consolidation from smaller plans to larger plans is permitted once purchased.
  • ● Corporate or institutional customers must ensure the subscription is used in compliance with applicable laws and company policies.
2. Subscription Plan Structure and Validity
  • ● Plan Fee: ₹599/- (Rupees Five Hundred Ninety-Nine only), inclusive of GST.
  • ● Subscription Activation Date: Date of successful purchase confirmation.
  • ● Service Credit: ₹599 equivalent in MyAce Miles (1 Mile = ₹1), credited to Customer’s loyalty pouch.
  • ● Miles Usage: Lifetime validity for redeeming against courier and logistics services exclusively provided by the Company within India.
  • ● Lucky Draw Validity Period: 1st September 2025 to 31st August 2026. No Lucky Draw entries after 31st August 2026.
  • ● First Lucky draw for September 2025 Month will be drawn at the subsequent date of October 2025 Month or first week for October 2025 - Month.
3. Benefits and Coupon Entitlements
  • ● One (1) Yearly Jackpot Coupon eligible for ₹1 Crore Cash Lucky Draw.
  • ● Two (2) Monthly Coupons eligible for Scooty Lucky Draw each month during the Lucky Draw Validity Period.
  • ● Coupons are strictly non-transferable, non-exchangeable , and non-redeemable cash or other goods or services.
  • ● Coupons hold no intrinsic monetary value outside of this Subscription Plan.
4. Lucky Draw Process
  • ● All Lucky Draws will be conducted through computerized randomization systems proper supervision to ensure fairness and impartiality.
  • ● Draw results will be published on the Company’s official communication channels and winners will be contacted using registered contact details.
  • ● If a winner does not claim the prize, provide complete verification, or respond within 15 days of notification, the Company reserves the right to disqualify the winner and select an alternate winner without further obligation.
5. Prize Delivery, Taxes, and Documentation
  • ● Winners must submit full KYC documentation including but not limited to Aadhar Card, PAN Card, and address proof for prize claim and verification.
  • ● Prizes will be delivered to the registered address provided at the time of subscription purchase.
  • ● All statutory taxes, levies, duties, and incidental charges related to the prizes (including income tax under Section 194B of the Income Tax Act, 1961) shall be solely borne by the winner.
  • ● The Company may display branding, marketing materials, or promotional content on Scooty prizes at its sole discretion.
6. Abuse, Fraud, and Misconduct Prevention
  • ● Any misuse, fraudulent activity, manipulation of the draw system, or violation of the terms will result in immediate cancellation of the subscription without refund or notice.
  • ● The Company reserves the sole right to audit and verify subscription activities and Customer information at any time.
  • ● The Company reserves the right to initiate civil and/or criminal proceedings against any participant involved in fraudulent acts.
7. Data Privacy and Communication
  • ● By subscribing, you authorize the Company to collect, store, and use your personal information (name, contact details, ID proof, etc.) for the purposes of subscription management, prize delivery, and promotional activities.
  • ● You consent to receive transactional SMS, WhatsApp messages, calls, or emails from the Company.
  • ● Your personal data will not be shared with third parties without your consent, except as required by law.
8. Modification, Suspension, and Termination
  • ● The Company reserves the right to modify, suspend, or terminate the Subscription Plan, benefits, prizes, or any related terms at its absolute discretion, by providing a reasonable notice through public communication.
  • ● In the event of plan termination, accrued benefits and earned Miles shall remain valid unless specified otherwise.
  • ● Subscription once purchased cannot be cancelled, revoked, or refunded under any circumstances.
9. Limitation of Liability
  • ● The Company, its affiliates, employees, and directors shall not be liable for any direct, indirect, incidental, special, or consequential losses or damages arising out of or in connection with this Subscription Plan.
  • ● The Company's aggregate liability, whether in contract, tort (including negligence) or otherwise, shall not exceed the Subscription Plan fee paid by the Customer.
10. Indemnification
  • ● You agree to indemnify, defend, and hold harmless the Company and its affiliates from any claims, liabilities, damages, costs, and expenses (including legal fees) arising out of your misuse of the Subscription Plan, breach of these Terms, or violation of any applicable laws.
11. Force Majeure
  • ● The Company shall not be liable for any failure to perform its obligations where such failure results from any cause beyond the Company’s reasonable control, including but not limited to natural disasters, war, strikes, governmental action, labor disputes, pandemic, or interruption of utilities or communications.
12. Severability
  • ● If any provision of these Terms is held to be illegal, invalid, or unenforceable under applicable law, the remaining provisions shall remain valid and enforceable.
13. Governing Law and Jurisdiction
  • ● This Agreement shall be governed by and construed in accordance with the laws of India.
  • ● All disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the competent courts at Jaipur, Rajasthan, India.

CUSTOMER DECLARATION & CONSENT

I, the undersigned Customer, hereby declare and confirm that:

  • ● I have read, understood, and voluntarily accept all the Terms and Conditions contained in this document.
  • ● I acknowledge and agree that my purchase of the Subscription Plan is entirely voluntary and non-refundable.
  • ● I understand the nature of the services, benefits, and the risks associated with participation in the Lucky Draws.
  • ● I consent to the collection, storage, and processing of my personal information as outlined above.
  • ● I release MY ACE COURIER SERVICES PRIVATE LIMITED from all liabilities except those mandated by law.
Customer Full Name
Mobile Number
Email ID
Address
Aadhar Number (or Government ID Proof)
Date of Birth
Signature of Customer
Date of Execution

KYC FORM TEMPLATE (for Prize Winners)

KYC Form for Lucky Draw Winners

MY ACE COURIER SERVICES PRIVATE LIMITED KYC FORM – Lucky Draw Winner

Personal Information:

Field Details
Full Name
Date of Birth
Gender
Father’s/Mother’s Name
Mobile Number
Email ID
Current Residential Address
Permanent Address
PAN Card Number
Aadhar Number
Bank Account Details (for ₹1 Crore Prize) Bank Name, Branch, Account No., IFSC Code
Documents to be Attached (Self-attested copies):
  • ● PAN Card (Mandatory for ₹1 Crore winners)
  • ● Aadhar Card or valid Government ID
  • ● Passport-size Photograph
  • ● Address Proof (Utility Bill/Driving License/Passport)
  • ● Bank Cancelled Cheque (only if required)
Declaration:

I hereby declare that the above information is true, complete, and correct to the best of my knowledge. I authorize MY ACE COURIER SERVICES PRIVATE LIMITED to verify my information for prize processing.

| Signature of Winner | Date |

Winner Announcement Format

Monthly/Yearly Winner Announcement Template

MY ACE COURIER SERVICES PRIVATE LIMITED LUCKY DRAW WINNER ANNOUNCEMENT

Date: [Insert Date]

We are pleased to announce the winner of the [Month/Year] Lucky Draw under the My Ace Courier Express Subscription Plan!

Winner Name
City/State
Subscription ID
Prize Scooty / ₹1 Crore Cash Jackpot

Congratulations!

The winner will be contacted officially for KYC verification and prize delivery.

Stay tuned for upcoming draws. More chances to win!

Company Seal/Signature

Tax Deduction Declaration Form (for ₹1 Crore Winner)

Declaration for TDS Deduction – ₹1 Crore Prize

MY ACE COURIER SERVICES PRIVATE LIMITED TDS Compliance Form – Lucky Draw Jackpot Winner

I, [Full Name], holder of PAN No. [XXXXXXXXXX], hereby acknowledge that I have won the ₹1 Crore Cash Prize under the My Ace Courier Express Subscription Plan.

I agree and understand:
  • ● As per the Income Tax Act, Section 194B, 30% TDS (plus applicable surcharge and cess) will be deducted at source.
  • ● Net prize amount shall be credited to my bank account after deduction of TDS.
  • ● I undertake to comply with all tax obligations arising out of the prize win.

| Winner’s Full Name | | | PAN Number | | | Aadhar Number | | | Mobile Number | | | Bank Account Details | | | Signature | | | Date | |

Digital Consent (for Website / App)

  • ● I hereby declare that I have read, understood, and agree to the Terms and Conditions of the My Ace Courier Express Subscription Plan.
  • ● I understand that the subscription fee is non-refundable and non-transferable.
  • ● I consent to the collection, processing, and use of my personal data for subscription and prize claim purposes.
  • ● I accept that lucky draw winnings are subject to applicable taxes and legal verifications.
  • ● I Accept and Consent
  • ● Proceed to Payment
  • ● I confirm that I am an Indian citizen above 18 years of age.
  • ● I agree to purchase the ₹599 Subscription Plan, non-refundable and non-transferable.
  • ● I understand benefits, usage, and lucky draw rules.
  • ● I agree to KYC verification for prize claims.
  • ● I accept company terms, taxes on winnings, and Jaipur jurisdiction.
  • ● मैं पुष्टि करता/करती हूं कि मैं 18 वर्ष से अधिक आयु का भारतीय नागरिक हूं।
  • ● मैं ₹599 का सब्सक्रिप्शन प्लान खरीदने के लिए सहमत हूं, जो वापसी योग्य नहीं है।
  • ● मैं लाभ, उपयोग, और लकी ड्रा नियमों को समझता/समझती हूं।
  • ● मैं पुरस्कार के दावे के लिए केवाईसी सत्यापन के लिए सहमत हूं।
  • ● मैं कंपनी की शर्तों, पुरस्कारों पर कराधान और जयपुर न्यायक्षेत्र को स्वीकार करता/करती हूं।

    • | Customer Name | Mobile No. | Signature | Date |

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