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Elite Franchise Plan Terms & Conditions

MY ACE COURIER EXPRESS SUBSCRIPTION PLAN TERMS AND CONDITIONS & CUSTOMER CONSENT FORM

This document (“Agreement”) constitutes a legally binding agreement between the Subscriber ("Customer", "You", "Your") and MY ACE COURIER SERVICES PRIVATE LIMITED (“Company”, "We", "Us", "Our"), having its registered office at B2/21, Gandhi Path, Vaishali Nagar, Jaipur Rajasthan - 302021.

By purchasing, accessing, or using the My Ace Courier Elite Subscription Plan ("Subscription Plan"), You unconditionally accept and agree to comply with these Terms and Conditions in their entirety.

1. Eligibility
  • ● Only individuals who are Indian citizens aged 18 years and above are eligible to purchase this Subscription Plan.
  • ● Each Subscription is intended for personal or business use of courier and logistics services and is non-transferable and non-refundable under any circumstances.
  • ● There is no cap on the number of Subscription Plans a Customer may purchase; multiple subscriptions increase chances in lucky draws.
  • ● No upgrade or consolidation from smaller plans to larger plans is permitted once purchased.
  • ● Corporate or institutional customers must ensure the subscription is used in compliance with applicable laws and company policies.
2. Subscription Plan Structure and Validity
  • ● Plan Fee: ₹1,199/- (Rupees Eleven Hundred Ninety-Nine Only), inclusive of GST.

  • ● Subscription Activation Date: Date of successful purchase confirmation.
  • ● Service Credit: Get an opportunity to operate our Courier Franchise based on successful evaluation, and get ₹1,199/- equivalent in MyAce Miles (1 Mile = ₹1), credited to Customer’s loyalty pouch.
  • ● Miles Usage: Lifetime validity for redeeming against courier and logistics services exclusively provided by the Company within India.
  • ● Lucky Draw Validity Period: 1st September 2025 to 31st August 2026. No Lucky Draw entries after 31st August 2026.
  • ● First Lucky draw for September 2025 Month will be drawn at the subsequent date of October 2025 Month or first week for October 2025 - Month.
3. Benefits
  • ● Opportunity to become a My Ace Courier Franchisee.
  • ● Participation in structured 7-day operational training.
  • ● No security deposit required for a limited promotional period.
  • ● Access to:
  • ● Company’s Courier Management System (CMS)
  • ● Booking Panel and Delivery Support
  • ● One (1) Yearly Jackpot Coupon eligible for ₹1 Crore Cash Lucky Draw.
  • ● One (1) Monthly Coupon eligible for Scooty Lucky Draw each month during the Lucky Draw Validity Period.
  • ● Coupons are strictly non-transferable, non-exchangeable , and non-redeemable for cash or other goods or services.
  • ● Coupons hold no intrinsic monetary value outside of this Subscription Plan.
4. Subscription and Activation
  • ● Subscription entitles the applicant to be considered for franchising based on merit, infrastructure readiness, and alignment with Company standards.
  • ● Subscription alone does not guarantee approval of franchise rights.
5. Courier Franchise Eligibility Criteria
  • 1. Adequate office space

  • 2. Storage racks

  • 3. Email ID

  • 4. Alternative contact number

  • 5. PAN & Aadhar Card

  • 6. Shop ownership document or rent agreement

  • 7. Copy of shop electricity bill

  • 8. Bank statement (Last 6 months)

  • 9. GST

  • 10. Family member ID proof

  • 11. Higher education certificate

  • 12. Udhyam registration certificate

  • 13. Reference contacts of two people

  • 14. Passport size photograph

  • 15. Photo of office (interior & outside surrounding)

  • 16. PC or laptop with internet access

  • 17. Thermal printer and barcode scanner

  • 18. 2 CCTV cameras

  • 19. Govt. approved weighing scale (minimum 50 kg capacity)

6. Assessment and Selection

Applications are subject to strict internal verification, including:

  • ● Background checks.

  • ● Area feasibility analysis.

  • ● Infrastructure assessment.

  • ● The Company retains sole and absolute discretion to accept or reject any applicant, without assigning any reason, and without liability.
7. Franchise Operation
  • ● Initial franchise operation shall be under probationary license for a period of 3 to 6 months .Failure to deposit security money after demand may lead to cancellation of franchise rights without refund.
8. Training, Certification & Selection
  • ● Mandatory training of 3-7 days or 15 to 20 Hrs online training sessions organized by the My Ace Courier & Services as a precondition for becoming a Probationary Courier Franchisee
  • ● Only upon successful completion of training will the probationary franchise license be activated.
  • ● Certificate of Training Completion may be issued to successful candidates but shall not be construed as a right to permanent franchise without My Ace Courier & Services approval.
  • ● Company holds the right to select the franchisees based on their performance after completing 3-6 months of their probation period
  • ● Selected courier franchisees will be provided with IT infrastructure and branding kit for which the selected franchisees will have to deposit Security Charges
  • ● Failure to deposit security money after demand may lead to cancellation of franchise rights without refund.
9. Performance Reward System
  • ● Reward eligibility will be based on monthly booking targets, delivery quality, and customer service feedback.
  • ● Prizes will be awarded strictly subject to verification, internal audit, and management approval.
  • ● Company reserves the right to withhold or withdraw reward eligibility if discrepancies, fraudulent activities, or policy violations are detected.
10. Termination and Disqualification
  • ● Franchise rights may be revoked without refund for:

  • a. Failure to complete training.

    b. Business inactivity or underperformance.

    c. Customer complaints or negative service audits

    d. Breach of brand standards.

    e. Any act detrimental to Company interests.

11. Limitation of Liability
  • ● Under no circumstances shall the Company, its affiliates, directors, or officers be liable for any loss or damages (direct, indirect, incidental, or consequential) arising out of:

  • a. Participation in the Subscription Plan,

    b. Non-selection,

    c. Non-winning of any promotional prize,

    d. Franchise operational risks.

  • ● Subscriber agrees to fully indemnify and hold harmless the Company against all third-party claims arising out of subscriber's conduct.
12. Lucky Draw Process
  • ● All Lucky Draws will be conducted through computerized randomization systems under proper supervision to ensure fairness and impartiality
  • ● Draw results will be published on the Company’s official communication channels and winners will be contacted using registered contact details.
  • ● If a winner does not claim the prize, provide complete verification, or respond within 15 days of notification, the Company reserves the right to disqualify the winner and select an alternate winner without further obligation.
13. Prize Delivery, Taxes, and Documentation
  • ● Winners must submit full KYC documentation including but not limited to Aadhar Card, PAN Card, and address proof for prize claim and verification.
  • ● Prizes will be delivered to the registered address provided at the time of subscription purchase.
  • ● All statutory taxes, levies, duties, and incidental charges related to the prizes (including income tax under Section 194B of the Income Tax Act, 1961) shall be solely borne by the winner.
  • ● The Company may display branding, marketing materials, or promotional content on Scooty prizes at its sole discretion.
  • ● Delivery timelines may vary based on logistical considerations.
14. Abuse, Fraud, and Misconduct Prevention
  • ● Any misuse, fraudulent activity, manipulation of the draw system, or violation of the terms will result in immediate cancellation of the subscription without refund or notice.
  • ● The Company reserves the sole right to audit and verify subscription activities and Customer information at any time.
  • ● The Company reserves the right to initiate civil and/or criminal proceedings against any participant involved in fraudulent acts.
15. Data Privacy and Communication
  • ● By subscribing, you authorize the Company to collect, store, and use your personal information (name, contact details, ID proof, etc.) for the purposes of subscription management, prize delivery, and promotional activities.
  • ● You consent to receive transactional SMS, WhatsApp messages, calls, or emails from the Company.
  • ● Your personal data will not be shared with third parties without your consent, except as required by law.
16. Modification, Suspension, and Termination
  • ● The Company reserves the right to modify, suspend, or terminate the Subscription Plan, benefits, prizes, or any related terms at its absolute discretion, by providing a reasonable notice through public communication.
  • ● In the event of plan termination, accrued benefits and earned Miles shall remain valid unless specified otherwise.
  • ● Subscription once purchased cannot be cancelled, revoked, or refunded under any circumstances.
17. Force Majeure
  • ● The Company shall not be liable for any failure to perform its obligations where such failure results from any cause beyond the Company’s reasonable control, including but not limited to natural disasters, war, strikes, governmental action, labor disputes, pandemic, or interruption of utilities or communications.
18. Severability
  • ● If any provision of these Terms is held to be illegal, invalid, or unenforceable under applicable law, the remaining provisions shall remain valid and enforceable.
19. Governing Law and Jurisdiction
  • ● This Plan shall be governed by the Laws of India.

  • ● All disputes are subject exclusively to the competent courts of Jaipur, Rajasthan.

KYC FORM TEMPLATE (for Prize Winners)

KYC Form for Lucky Draw Winners

MY ACE COURIER SERVICES PRIVATE LIMITED

KYC FORM – Lucky Draw Winner

Personal Information:
Field Details
Full Name
Date of Birth
Gender
Father’s/Mother’s Name
Mobile Number
Email ID
Current Residential Address
Permanent Address
PAN Card Number
Aadhar Number
Bank Account Details (for ₹1 Crore Prize) Bank Name, Branch, Account No., IFSC Code
Documents to be Attached (Self-attested copies):
  • ● PAN Card (Mandatory for ₹1 Crore winners)

  • ● Aadhar Card or valid Government ID

  • ● Passport-size Photograph

  • ● Address Proof (Utility Bill/Driving License/Passport)

  • ● Bank Cancelled Cheque (only if required)

Declaration:

I hereby declare that the above information is true, complete, and correct to the best of my knowledge. I authorize MY ACE COURIER SERVICES PRIVATE LIMITED to verify my information for prize processing.

| Signature of Winner | Date |

Winner Announcement Format

Monthly/Yearly Winner Announcement Template

MY ACE COURIER SERVICES PRIVATE LIMITED LUCKY DRAW WINNER ANNOUNCEMENT

Date: [Insert Date]

We are pleased to announce the winner of the [Month/Year] Lucky Draw under the My Ace Courier Express Subscription Plan!

Winner Name
City/State
Subscription ID
Prize Scooty / ₹1 Crore Cash Jackpot

Congratulations!

The winner will be contacted officially for KYC verification and prize delivery.

Stay tuned for upcoming draws. More chances to win!

Company Seal/Signature

Tax Deduction Declaration Form (for ₹1 Crore Winner)

Declaration for TDS Deduction – ₹1 Crore Prize

MY ACE COURIER SERVICES PRIVATE LIMITED TDS Compliance Form – Lucky Draw Jackpot Winner

I, [Full Name], holder of PAN No. [XXXXXXXXXX], hereby acknowledge that I have won the ₹1 Crore Cash Prize under the My Ace Courier Express Subscription Plan.

I agree and understand:
  • ● As per the Income Tax Act, Section 194B, 30% TDS (plus applicable surcharge and cess) will be deducted at source.
  • ● Net prize amount shall be credited to my bank account after deduction of TDS.

  • ● I undertake to comply with all tax obligations arising out of the prize win.

| Winner’s Full Name | | | PAN Number | | | Aadhar Number | | | Mobile Number | | | Bank Account Details | | | Signature | | | Date | |

Digital Consent (for Website / App)

  • ● I hereby declare that I have read, understood, and agree to the Terms and Conditions of the My Ace Courier Express Subscription Plan.
  • ● I understand that the subscription fee is non-refundable and non-transferable.
  • ● I consent to the collection, processing, and use of my personal data for subscription and prize claim purposes.
  • ● I accept that lucky draw winnings are subject to applicable taxes and legal verifications.

  • ● I Accept and Consent

  • ● Proceed to Payment

  • ● I confirm that I am an Indian citizen above 18 years of age.
  • ● I agree to purchase the ₹1,199 Subscription Plan, non-refundable and non-transferable.
  • ● I understand benefits, usage, and lucky draw rules.
  • ● I agree to KYC verification for prize claims.
  • ● I accept company terms, taxes on winnings, and Jaipur jurisdiction.
  • ● मैं पुष्टि करता/करती हूं कि मैं 18 वर्ष से अधिक आयु का भारतीय नागरिक हूं।
  • ● मैं ₹1,199 का सब्सक्रिप्शन प्लान खरीदने के लिए सहमत हूं, जो वापसी योग्य नहीं है।
  • ● मैं लाभ, उपयोग, और लकी ड्रा नियमों को समझता/समझती हूं।
  • ● मैं पुरस्कार के दावे के लिए केवाईसी सत्यापन के लिए सहमत हूं।
  • ● मैं कंपनी की शर्तों, पुरस्कारों पर कराधान और जयपुर न्यायक्षेत्र को स्वीकार करता/करती हूं।

    • | Customer Name | Mobile No. | Signature | Date |

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